About me

I am a Ph.D. candidate in Information Systems and Operations Management at Goizueta Business School of Emory University. My research develops data-driven solutions that improve customer experience while maintaining operational efficiency in healthcare and retail domains. My current interests include contextual modeling of patient flow in hospitals, as well as product returns and channel management in the retail industry. Addressing empirical questions, I employ a combination of cutting-edge machine learning (ML) methodologies and established causal inference tools.